Conflicts' Mediation

In every organization, conflicts are bound to arise. How they are managed can make the difference between a thriving workplace and a dysfunctional one. Conflicts can drain resources, lower morale, and negatively impact productivity. To avoid it, any leader, be it an HR manager or a team lead, must be aware of best practices of conflicts’ mediation.

This Talentuch webinar will equip you with the essential skills and knowledge necessary to handle disputes professionally and constructively. You will learn advanced mediation techniques by utilizing which you will be able to transform potentially toxic situations into opportunities for growth and collaboration, ensuring your team remains cohesive and motivated.

Topics Discussed:

• Reasons for communication issues between employees and managers
• The impact of unresolved conflicts on business performance
• Proven conflict resolution frameworks
• Business mediation as a method of preventing and addressing conflicts
• Effective communication strategies during mediation
• The role of HR as an impartial party in the conflict
• Session structure design for effective mediation
• Best practices for managing sensitive or heated discussions

Our Speaker:

Anastasiia Chernychenko, an HR professional with nearly 7 years of experience, specializing in recruiting and HR processes, particularly within the gaming industry. Throughout her career, she has worked with both small and large companies, facing diverse challenges and developing a deep expertise in talent retention and development. Anastasiia collaborates closely with top management to address key organizational issues and employs advanced communication techniques such as facilitation, strategic sessions, and business mediation to foster effective solutions. Passionate about education, she also dedicates time to mentoring and teaching HR specialists.